FAQS • Monash Self Storage Brunswick & Notting Hill

How do I bring my goods in?
We can recommend a reliable and diligent removal firm. Once you arrive at our facility, there are numerous goods trolleys for your use and a goods hoist if you have a unit upstairs. Check out the 'Our Mates' Section of the website for some moving company recommendations.
What size storage space will I require?
Monash Self Storage Centres have a variety of Storage spaces available. Make a list of your items to be stored, contact one of our friendly Storage Consultants and they will assist you in determining a suitable size.
When may I access my goods?
At Monash Self Storage you may access your storage space as many times as you like within our normal opening hours, which currently are Brunswick: Monday, Tuesday, Thursday and Friday from 8am to 5.30pm; Wednesdays 8am-7pm and Saturdays 9am to 4pm and Notting Hill: Monday to Friday from 8:00am - 5:30pm; Saturdays 9:00am - 4:00pm. Notting Hill have a select number of units that have 24 hour access, please ask for more details. Both centres are closed on Sundays and Public Holidays.
Do I share a storage space with anyone else?
No, you get your own individual space. Put your own padlock on the door, and only you (or your nominated representatives) hold the key.
Can anyone else access my storage space?
Only if you nominate someone in writing or by password authority. However, under certain circumstances, the owner may need to access the storage space in accordance with the provisions of the standard self storage agreement. You will be notified if any such entry is required.
How often do I have to make payments? Is there a discount for long term?
All rental payments, are payable in advance, on a month-by-month basis. You may make longer term pre-payments and enjoy a discount for doing so. Please ask us for more details.
Can I receive my storage account from Monash Self Storage by email?
Yes you can. Just speak with one of our Storage Consultants and they will organise this for you.
Can I change my storage space if I increase or decrease my storage needs?
Yes you can. As part of our flexible approach to your storage needs, speak with our Storage Consultants and they will advise you on the best option to suit your needs.
How do I make a payment?
Monash Self Storage has facilities for EFTPOS, credit card - over the phone, (auto payment optional), cheque and cash. BPAY or bank transfer can also be arranged, just ask for details.
I'm ready to move out! How much notice do I need to give?
We require seven (7) days notice prior to vacating your storage space; this may be via written or verbal advice. On the day of move out we will get you to complete an End of Rental Notice.